Member portal

Manage my Tickets Page

• Click on the “Transfer Tickets” Tab
• Beside the seat number click on the boxes off of the seats you wish to print
• Once the events are selected the print button on the top right will become Highlighted red with the number of tickets in brackets beside “transfer”
• Click “Transfer” and then “Continue” on the next pop up box

Define Recipient Page:

• On the next screen you will have a number of options before sending the Transfer Offer.
• Choosing Transfer Recipient
  - For new transfer recipients click “Enter a New Contact” and enter in their name and email address twice
  - Once all fields have been filled out add to the bottom right will light up Red.
• Click “add” and choose the new contact
• Optional Message
  - Enter an optional message for the transfer recipient
• Email Reminder
  - Set a reminder if the recipient has not claimed the tickets. This is to ensure that your tickets are used. A reminder email will be sent to the recipient 24 hours prior to the cut off time that they can accept them.
• Item Price
  - Choose if you would like to display your price to the recipient

Review and Submit

• “Agree to the terms of use” and click “Complete Transfer”

Transfer Summary

• This will show you what you have sent as a transfer to the given recipient, and a confirmation email will be sent to the one you have on file
• From this page you can return home or manager more tickets

‍

‍

If you have any additional questions, please call your Membership Team at 416-597-PUCK (7825).

Manage my Tickets Page

• Click on the “Transfer Tickets” Tab
• Beside the seat number click on the boxes off of the seats you wish to print
• Once the events are selected the print button on the top right will become Highlighted red with the number of tickets in brackets beside “transfer”
• Click “Transfer” and then “Continue” on the next pop up box

Define Recipient Page:

• On the next screen you will have a number of options before sending the Transfer Offer.
• Choosing Transfer Recipient
  - For new transfer recipients click “Enter a New Contact” and enter in their name and email address twice
  - Once all fields have been filled out add to the bottom right will light up Red.
• Click “add” and choose the new contact
• Optional Message
  - Enter an optional message for the transfer recipient
• Email Reminder
  - Set a reminder if the recipient has not claimed the tickets. This is to ensure that your tickets are used. A reminder email will be sent to the recipient 24 hours prior to the cut off time that they can accept them.
• Item Price
  - Choose if you would like to display your price to the recipient

Review and Submit

• “Agree to the terms of use” and click “Complete Transfer”

Transfer Summary

• This will show you what you have sent as a transfer to the given recipient, and a confirmation email will be sent to the one you have on file
• From this page you can return home or manager more tickets

‍

‍

If you have any additional questions, please call your Membership Team at 416-597-PUCK (7825).

Manage my Tickets Page

• Click on the “Transfer Tickets” Tab
• Beside the seat number click on the boxes off of the seats you wish to print
• Once the events are selected the print button on the top right will become Highlighted red with the number of tickets in brackets beside “transfer”
• Click “Transfer” and then “Continue” on the next pop up box

Define Recipient Page:

• On the next screen you will have a number of options before sending the Transfer Offer.
• Choosing Transfer Recipient
  - For new transfer recipients click “Enter a New Contact” and enter in their name and email address twice
  - Once all fields have been filled out add to the bottom right will light up Red.
• Click “add” and choose the new contact
• Optional Message
  - Enter an optional message for the transfer recipient
• Email Reminder
  - Set a reminder if the recipient has not claimed the tickets. This is to ensure that your tickets are used. A reminder email will be sent to the recipient 24 hours prior to the cut off time that they can accept them.
• Item Price
  - Choose if you would like to display your price to the recipient

Review and Submit

• “Agree to the terms of use” and click “Complete Transfer”

Transfer Summary

• This will show you what you have sent as a transfer to the given recipient, and a confirmation email will be sent to the one you have on file
• From this page you can return home or manager more tickets

‍

‍

If you have any additional questions, please call your Membership Team at 416-597-PUCK (7825).

Manage my Tickets Page

• Click on Donate to Charity
• Beside the Seat Number click on the boxes of the seats you wish to print
• Once the events are selected, the print button on the top right will become Red with the number of tickets in brackets beside “donate”
• Click “donate” and then “continue to donate” on the next pop up box

Review and Submit

• Check the box “Agree to the Terms of Use”
• Click “Submit”

Donate Summary Page

• This will show you what you have donated, and a confirmation email will be sent to the one you have on file.
• From this page you can return home or manage more tickets

‍

If you have any additional questions, please call your Membership Team at 416-597-PUCK (7825).

Manage my Tickets Page

• Click the game you want to exchange tickets from.
• Select the seats you would like to exchange.
• Select “Continue to Exchange” on the pop-up.
• Click the game you wish to exchange your tickets into.
• Choose the section you wish to exchange into.
• Select the seats you would like to exchange into.
• Click the “Checkout” button.

*All ticket exchanges must be completed at least 48 hours before the start of any game for which the tickets are being exchanged.

Review and Submit

• Review your exchange.
• Click “Exchange Seats”
• Enter your password to confirm your exchange.
• Select delivery method and click “Continue”
• Agree to the Terms of Use and continue.

Summary Page

• This will show you what you have exchanged and your confirmation number.
• From this page you can return to your account home page.

‍

If you have any additional questions, please call your Membership Team at 416-597-PUCK (7825).